Preparing for your visit

How can I visit the Maison Gainsbourg?


The Maison Gainsbourg, located on rue de Verneuil, 75007 Paris, has two addresses:
- At 14 rue de Verneuil, you will find the reception, the museum, e Gainsbarre (piano bar) and the bookstore and gift shop
- At 5 bis rue de Verneuil, you will find Serge Gainsbourg’s historic house

There are two different ways of exploring the Maison:

- the combined “House & Museum” tour, allowing access to the Serge Gainsbourg’s historic house as well as the museum
- the “Museum only” tour, allowing access to the museum only

Visits to Serge Gainsbourg’s historic house and the museum are only available to visitors with a ticket. Tickets can only be purchased via the online ticketing service available on our website.

Do I have to buy a ticket online to visit the Maison Gainsbourg?

Reservation of a time-stamped admission ticket is required to visit Serge Gainsbourg’s historic house and museum. All availabilities are displayed on the online ticketing service, according to the desired visit tour.

Only the book and gift shop, and Le Gainsbarre (café & piano bar), located at 14 rue de Verneuil, are freely accessible and do not require a ticket reservation.

How much time is needed for the visit?

The length of the visit depends on the individual. Approximately 1 hour 30 minutes for the combined “House & Museum” tour and 1 hour minutes for the “Museum only” tour.

Do I need to keep to the time slot indicated on the ticket?

Due to the limited number of visitors allowed at a time and the high number of visitors, we invite you to arrive at 14 rue de Verneuil, 75007 Paris, 10 minutes before the time indicated on your ticket.

Note: if you are late, your visit slot is no longer guaranteed. 

Is there an audio guide to accompany the visit? If so, in which languages is it offered and is it free?

In Serge Gainsbourg’s historic house, visitors are provided headphones. This sound experience, available in French and English, was developed in collaboration with Soundwalk Collective

In the museum, visitors can follow a fifty-minute video tour, in French with English surtitles, which provides a complete overview of the artist’s life and career.

These tour audio guides are included in the price of the ticket.

How can I visit the temporary exhibitions?

The temporary exhibitions are located in the basement of the museum and are accessible to visitors with a “House & Museum” or “Museum only” ticket.

Does the Maison Gainsbourg organise guided tours, concerts or screenings? 

The cultural programme is currently under development. We invite you to subscribe to our newsletter or to follow us on social networks (Facebook, Instagram and Twitter) in order to be informed of our future events.

Book a ticket

Do I have to book a ticket?

Visits to the historic house and museum are only available to visitors with a ticket. Tickets can only be purchased via the online ticketing service available on our website.

All members of the public, including those entitled to free admission, must purchase a time-stamped ticket via our online ticketing service.

What should I do if I don’t see any availability?

The availability calendar for the “House and Museum” and “Museum only” tours are posted on the online ticketing service. If the date is displayed in red, there are no spots available. One option allows you to identify availability according to the number of spots required.

If there are no dates available, please check the ticketing service regularly: new time slots are regularly posted online.

I haven’t received my e-ticket, is my order confirmed?

We invite you to check whether the order confirmation has been sent to your junk mail folder. We also invite you to check whether the account you used to pay for your order has been debited.

If you have been charged and have not received a confirmation email, please send us an email (specifying the date of purchase, the date of visit, the email address used for the reservation) via our contact form by selecting the subject “Ticketing”.

If this is not the case, we invite you to renew your order.

I can’t print my ticket; how do I get to into the Maison Gainsbourg? 

You can present your ticket from your smartphone or tablet, making sure to increase the brightness. If necessary, the reception staff can also reprint your ticket on the day of your visit.

Hours and admission

What are the opening hours of Maison Gainsbourg?

Serge Gainsbourg's historic house, the museum, the book & gift shop

Open Tuesday to Sunday
Tuesdays, Thursdays, Saturdays and Sundays from 10am to 8pm
Wednesdays and Fridays from 10am to 10.30pm
Closed on Mondays

Le Gainsbarre, café and piano bar

Open Tuesday to Sunday
Tuesdays and Wednesdays from 10am to midnight
Thursdays, Fridays and Saturdays from 10am to 2am
Sundays from 10am to 8pm
Closed on Mondays

Opening hours can be found on the “Practical information” page.

Is the Maison Gainsbourg open on public holidays?

The Maison Gainsbourg is open on public holidays, except for 1 January, 1 May and 25 December.

How do I get to the Maison Gainsbourg?

The Maison Gainsbourg reception is located at 14 rue de Verneuil, 75007 Paris.

All the information you need to get to the Maison Gainsbourg is available on the “Practical information” page.

Can I access the bookstore and gift shop or Le Gainsbarre without a ticket?

The bookstore and gift shop and Le Gainsbarre, located at 14 rue de Verneuil, are freely accessible. For your information, all the products of the bookstore and gift shop will also be available on Maison Gainsbourg online shop (from the 20th of september).

Can I exit and come back several times in one day with my ticket?

The ticket is valid for one entry on the day and at the time indicated on the ticket. All exits are final.

Ticket prices and conditions

Are tickets refundable or exchangeable?

Tickets are not exchangeable or refundable and cannot be changed in accordance with our General Terms of Sale.

For any additional request, please contact us via the contact form by selecting the subject “Ticketing”.

There are two ways of exploring Maison Gainsbourg: 

— The “House and Museum” tour including admission to Serge Gainsbourg’s historic house and the museum

— A “Museum only” tour including admission to the museum only

Ticket prices vary according to the tour chosen. Please consult the details of our pricing on the “Practical Information” page.

Can I benefit from a reduced rate or free admission? 

Reduced rates are available on presentation of valid proof of entitlement:

- to young people up to and including 25 years of age,
- to jobseekers,
- to beneficiaries of minimum social benefits,
- to people with disabilities and their carers.

Children under 7 years of age enter free.

Please consult the details of our pricing on the “Practical Information” page.

Do I need a ticket if I am entitled to free admission?

All members of the public, including those entitled to free admission, must reserve a time-stamped ticket via our online ticketing service.

How do I access my customer account and personal data?

To access your account, view your orders, find your tickets and modify your personal information, please follow this link to log in to your personal space.

We will never share your personal data with third parties. For more information on how we collect and process personal data, please see our privacy policy.

Accessibility

Is Maison Gainsbourg accessible to people with reduced mobility?

- The reception, the museum, the bookstore and gift shop and Le Gainsbarre

Located at 14 rue de Verneuil, the reception, the museum, the bookstore and gift shop and Le Gainsbarre are accessible to people with reduced mobility. Facilities are in place there to facilitate their access.

A reduced rate for admission to the museum is offered to all people with disabilities and their carers.
The bookstore and gift shop and Le Gainsbarre are open to the public.

– Serge Gainsbourg’s historic house

Due to its architectural configuration, the historic house at 5 bis rue de Verneuil is unfortunately not accessible to PRMs in wheelchairs. The reception team provides them with personalised support.

They will be able to take an immersive virtual tour of the historic house to discover the place and the objects it contains in the best possible conditions. This virtual tour is included in the price of the “Museum only” ticket and does not require the purchase of a “House & Museum” ticket. Consult the details of our pricing on the “Practical Information” page.

Prior to your visit, please contact us via our contact form by selecting the subject “Accessibility” specifying the time slot for your visit so that we can welcome you in the best possible conditions.

Is there a service for people with disabilities?

Maison Gainsbourg offers personalised support for people with disabilities. Please contact us via our contact form by selecting the subject “Accessibility”.

Visiting as a group

Is it possible to visit Maison Gainsbourg as a group?

Due to the specific configuration of the spaces, the number of visitors is very limited. 

For the moment, reservations can only be made via our online ticketing service, with a limit of 6 spots for the “House and Museum” tour and 10 spots for the “Museum” tour per reservation.

Special offers and rates for visitors wishing to come in groups will be available soon.

For any specific request, we invite you to send us your details via the contact form by selecting the subject “Group ticketing”.

Are there any specific conditions for groups (ticketing, rates, mediation, etc.)?

Special offers and rates for visitors wishing to come in groups will be available soon.

If you are a teacher, a group leader, a tour guide, or a member of a works council, we invite you to send us your contact details via the contact form, selecting the subject “Group ticketing”, in order to receive all the news for professionals.

Is it possible to rent the spaces for private events?

The spaces of Maison Gainsbourg can be rented for private events. We invite you to contact us via the contact form by selecting the subject “Privatization” to learn about the different offers.

Le Gainsbarre

How can I access to Le Gainsbarre ?

Le Gainsbarre, the café and piano bar at the Maison Gainsbourg, is freely accessible (without ticket) at 14 rue de Verneuil. It is open at the following times:

Monday - Closed
Tuesday - from 10am to Midnight
Wednesday - from 10am to Midnight
Thursday - from 10am to 2am
Friday - from 10am to 2am
Saturday - from 10am to 2am
Sunday - from 10am to 8pm

Is it possible to rent Le Gainsbarre for private events? 

Le Gainsbarre offers several private event options. We invite you to contact us via the contact form by selecting the subject “Privatization” to learn about the different offers. Together we can design your event according to the package best suited to your needs.

Services and information

Is a cloakroom available?

A cloakroom is available at 14 rue de Verneuil for small items (small backpacks, helmets, umbrellas, bicycle batteries etc.) and pushchairs. Scooters, bicycles and other means of personal mobility must be parked outside Maison Gainsbourg. Under certain weather conditions, our teams may ask you to leave certain items on the coat racks located at the house entrance.

Are suitcases accepted?

For security reasons, luggage and backpacks larger than 40 x 18 x 30 cm are not accepted in  Maison Gainsbourg. Find the list of the Parisian luggage stores here.

Are pushchairs allowed at Maison Gainsbourg?

Due to the specific configuration of the spaces, pushchairs cannot be used during your visit to  Maison Gainsbourg. Cloakrooms are available and baby carriers for newborns are available on request.

Is WiFi available?

Free WiFi is available in the museum, Le Gainsbarre and the bookstore and gift shop. We invite you to contact Maison Gainsbourg team on site to obtain the access codes.

Are pets allowed at Maison Gainsbourg?

Dogs and companion animals are not allowed at  Maison Gainsbourg. Only guide dogs and animals used for therapeutic purposes by disabled people are allowed in the museum (on presentation of a medical certificate).

Are photos and videos allowed?

Photos and videos are not allowed in Serge Gainsbourg’s historic house. They are only allowed for private use, without flash or tripod, in the museum and in Le Gainsbarre (café & piano bar).

How do I contact the lost and found department?

We invite you to write to us directly via the contact form by selecting the subject “Information”.

Which payment methods are accepted?

- for payments at the bookstore and gift shop, the following payment methods are accepted: cheque, cash and credit card.

- for online payments on our ticketing service or on the online shop, orders must be paid by credit card (Visa, Mastercard, or American Express).

Contact us

Didn’t find an answer to your question? Give us a call – we’re always happy to help! Write to us via the contact form by selecting the subject “Information”.

 

To stay informed of our news, subscribe to Maison Gainsbourg newsletter and follow us on social networks (Facebook, Instagram, Twitter).